Privacy policy

Last Updated: 15/02/2026

This Privacy Policy explains how RTMO Athletics LLC (“RTMO,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or make a purchase through rtmo.us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction details
• Product preferences
• Customer support communications
• Device information, IP address, browser type, and usage data
• Marketing preferences and consent status

Payment information is processed securely by third-party payment providers. RTMO does not directly store full credit card numbers or sensitive payment credentials.

2. How We Use Your Information

RTMO may use customer information to:

• Process and fulfill orders
• Provide order confirmations, shipping updates, and customer support
• Manage returns, exchanges, refunds, and fraud prevention
• Improve website performance and customer experience
• Send marketing communications when permitted
• Personalize product recommendations and brand updates
• Comply with legal, tax, accounting, and regulatory obligations

We use information with intention: to serve customers better, not to create unnecessary noise.

3. Marketing Communications

If you opt in, RTMO may send email or SMS communications related to:

• Product drops
• Early access
• Promotions
• Brand updates
• Order-related information

You may unsubscribe from marketing emails using the unsubscribe link included in each email.

For SMS, you may opt out by replying STOP or request help by replying HELP.

Consent to marketing messages is not required to make a purchase.

4. Information Sharing

RTMO may share personal information only when necessary with:

• Shopify and ecommerce service providers
• Payment processors
• Shipping carriers and fulfillment partners
• Email, SMS, marketing, and analytics platforms
• Fraud prevention and security providers
• Legal authorities when required by law

RTMO does not sell personal information.

5. Cookies and Tracking Technologies

RTMO uses cookies and similar technologies to operate the website, analyze performance, improve functionality, and support marketing efforts.

You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

RTMO uses reasonable administrative, technical, and operational safeguards to protect customer information.

No online system is completely secure. By using the website, you understand that information transmission over the internet carries inherent risk.

7. Data Retention

RTMO retains customer information only as long as necessary for business, legal, tax, accounting, fraud prevention, and customer support purposes.

8. Children’s Privacy

RTMO’s website is not intended for children under 16 years old.

We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, we may delete it.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request corrections
• Request deletion
• Opt out of marketing communications
• Limit certain data processing activities

To make a request, contact us at hello@rtmo.us.

10. Policy Updates

RTMO may update this Privacy Policy from time to time. Updates become effective when posted on rtmo.us.

11. Contact

For privacy-related questions, contact:

RTMO Athletics LLC
Email: hello@rtmo.us
Website: www.rtmo.us